Privacy Policy

Welcome to Yooko ("we," "us," or "our"). This Privacy Policy explains how Yooko Team collects, uses, discloses, and safeguards your information when you use our mobile application "Yooko - Floral Afternoon Meet" (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Collection of Your Information

We collect information about you in a variety of ways. The information we may collect via the App includes:

A. Personal Data You Provide

• Account Information: We collect your Full Name, Username, and Email Address when you register.
• Customer Support Data: Information you provide when contacting us for help.

B. Automatically Collected Data

• Device Information: We collect information about the device you use to access the App, including device model, operating system, and unique device identifiers.
• Usage Data: We collect usage statistics and crash logs to analyze App performance.
• Location Data: We may collect precise or approximate location data if you grant us permission to do so.

C. Cookies and Tracking Technologies

We use Cookies and potentially Web Beacons to maintain your login session and store your preferences.

2. Image and Face Data Policy

• Processing: We do NOT perform face recognition or collect biometric templates.
• Usage: Photos are processed solely for the purpose of generating the requested floral effects or content within the App.
• Storage: By default, generated images are stored locally on your device.
• Retention: Any temporary processing required on our servers is done on a one-time basis, and the data is immediately deleted after the generation is complete.
• Privacy: We do not use your photos or face data for training AI models or for marketing purposes.

3. Use of Your Information

We use the information we collect about you to:

• Provide, maintain, and manage your account.
• Personalize your experience within the floral community.
• Improve the App's functionality and safety.
• Respond to customer service requests.
• Comply with legal obligations.

Note: We do NOT sell your personal information to third parties.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Service Providers: We may share your information with third parties that perform services for us or on our behalf (e.g., data hosting), subject to strict data protection agreements.
• International Transfers: Your information may be transferred across borders. We rely on Standard Contractual Clauses (SCCs) to ensure data security during these transfers.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information, including encryption during transmission and storage, strict access controls, periodic security audits, and data backups.

6. Data Retention

• Account Data: Retained as long as your account is active.
• Deletion: If you delete your account, your data will be deleted or anonymized within 30 days.
• Usage Data: Retained for a maximum of 12 months.
• Support Data: Retained for 6 months to ensure query resolution.

7. Your Rights

You have the right to access, correct, delete, restrict processing of, or withdraw consent regarding your personal data.

• To exercise these rights, please contact us via email.
• We will respond to your request within 5 business days.

8. Children

The App is intended for users aged 17 and older. We do not knowingly solicit information from or market to children under the age of 13.

9. Contact Us